COURSE SUMMARY

General Objectives

  • Describe the principles and fundamentals of information management
  • Explain the benefits of Information management in support of business operation.
  • Understand and describe the various information management tools
  • Apply and manage IS/IT for strategic advantage and operational efficiency.

CONTENT

1.0 INTRODUCTION OF CONCEPTS

     1.1    Management defined

     1.2   The organizational context of management

     1.3   The management process

     1.4   Importance of Information Resource Management

     1.5   Information Technologies: Concepts and management

     1.6   IT support of organizational performance

 2.0 DATA MANAGEMENT

    2.1    Databases and Data warehousing

    2.2   Knowledge Management

    2.3   Web based data management

3.0  MANAGEMENT AND DECISION MAKING

     3.1   Decision Support Systems

     3.2  Intelligent Support Systems

     3.3  Expert Systems

     3.4  Business Intelligence (BI)

4.0    IT ECONOMICS

    4.1   Organizing and Leading the IT function

    4.2   IT Applications and Infrastructure Acquisition (Managing IT outsourcing)

    4.3   Information Security

    4.4   IT risk management

5.0 IS STRATEGY

     5.1 Forces that shape strategy

     5.2 Assessing IT impact and alignment

     5.3 Opportunities and risks